When should you use an indirect approach in delivering a negative news message? Explain your answer…

1. When should you use an indirect approach in delivering a negative news message? Explain your answer to the class.

2. Ask five friends which they would prefer: negative news in a direct or indirect format? Why? Discuss your results with a classmate.

3. Sales have decreased for two consecutive quarters at your business. You have been instructed to inform your sales team that their hours, and base pay, will be reduced by 20 percent. While you may have a few members of your sales team that are underperforming, you want to retain the entire team. Write a negative news message in a direct or indirect approach informing your sales team of the news.

4. You have observed and documented an employee being late and taking long breaks for the past two weeks. Write out a brief summary of the conversation you need to have. You may be assigned to another classmate for a role-playing exercise. Share and compare with your classmates.

Assume that Davis draws a check on Dallas Bank, payable to the order of Perkins; that Perkins ind

Assume that Davis draws a check on Dallas Bank, payable to the order of Perkins; that Perkins indorses it to Cooper; that Cooper deposits it to her account in Houston Bank; that Houston Bank presents it to Dallas Bank, the drawer; and that Dallas Bank dishonors it because of insufficient funds. Houston Bank receives notification of the dishonor on Monday but, because of an interruption of communication facilities, fails to notify Cooper until Wednesday. What will be the result?

 

Changes in Human Resource Management (HRM)” Please respond tothe following: 1) Analyze the evolution

Changes in Human Resource Management (HRM)” Please respond tothe following: 1) Analyze the evolution of HRM, and provide twoexamples of how these evolutionary changes directly affect HRM inhealth care organizations. 2) From the first scenario, examine therole of human resources in health care organizations. Suggest a keycharacteristic that is required by HR to establish effectiverelationships with line managers, indicating the likely impact tothe organization.

Syllogisms Aquinas’ “Things in Which Man’s Happiness Consist Article 1: Whether man’s happiness cons

Syllogisms Aquinas’ “Things
in Which Man’s Happiness Consist

Article 1: Whether man’s happiness
consists in wealth?

All men share the same ultimate
purpose which is to be happy

Wealth is the thing that has the
greatest hold on man’s happiness

All things obey money

All men are made happy by
acquiring wealth

All happiness is equal to the sum
of the good things you have

Money is the way to acquire things
(stuff/possessions)

All men experience an insatiable
desire to be happy

All men experience an insatiable
desire to be happy

No covetous man (poor man) will be
satisfied by riches

Happiness consists in wealth

All men experience the good life
by hanging on to happiness

No men experience the good life by
spreading happiness

Assignment 1: Discussion Question â?? Affirmative Action According to the Equal Employment Opportuni

Assignment 1: Discussion Question – Affirmative Action

According to the Equal Employment Opportunity Commission (EEOC), affirmative action (AA) refers to the actions taken to overcome the effects of past or present practices, policies, or other barriers to equal employment opportunity AA provides companies an opportunity to correct previous injustices and past mistakes so that equal opportunities are afforded to all employees within the organization

Using the Argosy library, the Internet or other sources, locate and review an Affirmative Action plan A sample plan is located in the Webliography

Look at the following key components in the plan: The organization’s commitment to affirmative action Managerial responsibility, or authority, to direct implementation Communication methods to broadcast the policies and procedures Goals and timetables to improve the utilization of males, females, and minorities in underutilized areas Internal audit and reporting processes to evaluate the progress A community outreach program to develop internal and external support for diversity programs

In what ways does the plan you selected provide a fair opportunity for all employees in the organization? Why?

Document for Analysis: Poor Claim Letter

Document for Analysis: Poor Claim Letter

Your Task.
Analyze the following poorly written claim letter. List its weaknesses. If your instructor directs, revise it.
Current date
Mr. Morgan Monroe
Modern Office Systems
210 Halsted Street
Chicago Heights, IL 60411
Dear Sir:
Recently my company purchased four of your Matrix 500 photocopiers, and we’ve had nothing but trouble ever since. Our salesperson, Sheila Feldman, assured us that the Matrix 500 could easily handle our volume of 3,000 copies a day. This seemed strange since the sales brochure said that the Matrix 500 was meant for 500 copies a day. But we believed Ms. Feldman. Big mistake! Our four Matrix copiers are down constantly; we can’t go on like this. Because they are still under warranty, they eventually get repaired. But we are losing considerable business in downtime. Because your Ms. Feldman has been less than helpful, I telephoned the district manager, Marko Santillan. I suggested that we trade in our Matrix 500 copiers (which we got for $2,500 each) on two Matrix 800 models (at $13,500 each). However, Mr. Santillan said he would have to charge 50 percent depreciation on our Matrix 500 copiers. What a rip-off! I think that 20 percent depreciation is more reasonable since we’ve had the machines only three months. Mr. Santillan said he would get back to me, and I haven’t heard from him since. Now I’m forced to write to your headquarters because I have no faith in either Ms. Feldman or Mr. Santillan, and I need to see some action on these machines. If you understood anything about business, you would see what a sweet deal I’m offering you. I’m willing to stick with your company and purchase your most expensive model—but I can’t take such a steep loss on the Matrix 500 copiers. These copiers are relatively new; you should be able to sell them with no trouble. And think of all the money you will save by not having your repair technicians making constant trips to service our underpowered Matrix 500 copiers! Please let me hear from you immediately.
Sincerely yours,

An employee was consuming alcohol on the job and failed to adjust the voltage regulator. The voltage…

April—Electric Company, Inc.

An employee was consuming alcohol on the job and failed to adjust the voltage regulator. The voltage was increased by a considerable amount, causing several house fires, significant loss of property (appliances) and the death of an eleven-year-old child. The local media interviewed the employee’s spouse who stated the employee was working a double shift, that they had called someone to relieve them, and no one came. Your company is investigating, but has no new information. You represent Electric Company, Inc.

1. Are communication skills acquired by nature or by nurture? Explain.2 List seven trends 1 answer below »

1. Are communication skills acquired by nature or by nurture? Explain.

2 List seven trends in the workplace that affect business communicators. Be prepared to discuss how they might affect you in your future career.

 

3. Give a brief definition of the following words: a. Encode b. Channel c. Decode

4. List 11 techniques for improving your listening skills. Be prepared to discuss each.

5 What is nonverbal communication? Give several examples.

 

 

Coherence Revise the following paragraphs to improve coherence.

Coherence Revise the following paragraphs to improve coherence. Study the example and review the chapter. Be aware that the transitional expressions and keywords selected depend largely on the emphasis desired. Many possible revisions exist.

 Example Computer style checkers rank somewhere between artificial intelligence and artificial ignorance. Style checkers are like clever children: smart but not wise. Business writers should be cautious. They should be aware of the usefulness of style checkers. They should know their limitations. Revision Computer style checkers rank somewhere between artificial intelligence and artificial ignorance. For example, they are like clever children: smart but not wise. For this reason, business writers should be cautious. Although they should be aware of the usefulness of these software programs, business writers should also know their limitations

 

1. Managers can avoid costly hiring mistakes with two techniques. They should write a solid job description. They should explain special job expectations during the hiring interview. Will the applicant be expected to travel? Are tight deadlines common? The manager should not frighten away applicants. 2. No one likes to turn out poor products. We began highlighting recurring problems. Employees make a special effort to be more careful in doing their work right the first time. It doesn’t have to be returned to them for corrections.

 

office administration 1 answer below »

draw stock control card and discuss the completion process