a) critically examine assumptions and propositions of the literature relevant to the diagnostic model selected;
b) present an evidence-based discussion of your findings that is grounded in relevant academic and professional literature. All information sources must be correctly cited and presented in a reference list at the end of the essay.
Task 2 – Case Study
Length: 3,500 Words.
Format: Microsoft Word.
Select one Organization:
2. Express Link
3. Swan Care
4. W.A. Police Communications
Apply the diagnostic model you have conducted the literature review on, to evaluate the areas that need attention.
a) apply the elements of the model to the case study;
b) evaluate the strengths and weaknesses of each aspect;
c) present a summary of your findings – is the model useful in diagnosing the organization? What are the main areas of weakness that could be addressed with targeted OD interventions?
The use of a diagnostic tool or method enables you to determine what is wrong with the organization (gathering information and testing to find what ails the organization, department, or work unit), so that your treatment (intervention) is the most appropriate.
Diagnostic models provide a systematic “checklist” of issues from different organizational angles. This can help determine least obvious causes of problems, or the full range of issues that should be tackled.