PenCS was established in 1993. Its full name is PEN Computer Systems PTY. Limited….

PenCS was established in 1993. Its full name is PEN Computer Systems PTY. Limited. It aims

to improve the health of Australian’s through the delivery of leading eHealth informatics

and data solutions. Nowadays, it becomes the Austrlia’s leading provider of health analytics

software for national population health analysis and reporting, in primary care.

As claimed in its homepage, PenCS [5] puts the patients at the heart of its services, which

enables its clients to leverage data insights and health informatics software to:

• Share Data to Improve Care

• Drive Quality Improvement

• Inform Health Care Policy and Reform

• Access Eligible Patients for Clinical Trials

• Connect with Doctors and Their Patients

• Drive Evidence-based Research Programs

Therefore, it collects data, stores data, analyses data, shares data to provide different

service for various stakeholders. In order to make sure all usage of these data comply with

the APP (Australian Privacy Principles [3]), a Privacy Impact Assessment (PIA) must be done.

As stated in PenCS’s website [5], there are 7 products listed. All of them together can be

regarded as a whole project. They each can also be regarded as a small project. Some of

them were developed for General Practice, such as CAT4, CAT Plus. Some of the products

are supporting systems, such as Topbar as APPs to support clinical decision making, PAT BI

as the database to serve for PAT CAT, PIP QI as supplementary software with compliance.

There are also some projects developed for research study, such as “Consent Management

Portal” and some collaborated projects with universities.

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