High-Value-Added and Low-Value-Added Activities Mazon.com sells merchandise through orders placed on

High-Value-Added and Low-Value-Added Activities Mazon.com sells merchandise through orders placed on its Web site. Some of the firm’s activities are

Print order forms

Review orders to ensure the accuracy of prices and the totals

Secure approval of charges on credit cards

Deliver order forms to supervisor to secure her/his approval

Make a copy of each order to send to the warehouse

Pick and pack items ordered

E-mail customer for items not in stock

E-mail customer on the shipment of the order with a thank-you note

Required Classify each item as a high-value-added or low-value-added activity.