12. December—Congressman “Honest” Abe Johnson.
The honorable Congressman from the State of Denial was apprehended in Ecuador for solicitation of a minor. The local media reports that a young girl approached him when he was with his traveling group and he offered to take a picture of her. The mother appeared, spoke to him, and slapped him in the face. She says the congressman offered her money for time alone with her daughter. The congressman stated to local law enforcement, according to a conversation with his spouse from jail, that all he did was compliment her on her daughter, something like “what a fine daughter you have,” in his best Spanish. You represent the Congressman.
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Company.http://www.fastcompany.com/magazine/23/buckman.html “How to Deliver Bad News to a Group” by Kevin Daley, a Harvard Business article.http://blogs.harvardbusiness.org/cs/2009/10/how_to_deliver_bad_news_to_a_g.html “How to Deliver Bad News” from SmallBiz.com.http://www.smsmallbiz.com/bestpractices/How_to_Deliver_Bad_News.html Development by Design offers an article on how to elicit feedback.http://www.development-bydesign.com/article_Tips.htm “Top 7 Ways To Elicit Constructive Web site Feedback” by Adam Senour.http://top7business.com/?id=555 Visit this Northern Illinois University site for a guide to preparing a generic crisis communication plan and adapting it to your needs.http://www3.niu.edu/newsplace/crisis.html To see an actual crisis communication plan, visit this North Carolina State University Web site. http://www2.ncsu.edu/ncsu/univ_relations/crisis.html See the Crisis Communication Plan of Meredith College at this site.http://www.meredith.edu/marketing/crisis-plan.doc Western Organization of Research Councils presents “How to Hold a Press Conference.” http://www.npaction.org/resources/WORC/pressconf12.pdf “How to Hold a Press Conference” by Kori Rodley Irons. Press conferences aren’t just for the rich and famous.http://www.associatedcontent.com/article/60465/how_to_hold_a_press_conference.html
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between their own culture and the dominant culture. When you understand another culture or language, it does not mean that you have to lose your own culture.
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I’ve been traveling all over the world for 25 years, performing, talking to people, studying their cultures and musical instruments, and I always come away with more questions in my head than can be answered.
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1. Find a film where one person overcomes all obstacles. Make notes of your observations on how he or she approaches the world, solves problems, and rises triumphant
2. Find a film where a group of people overcomes obstacles through joint effort. Make notes of your observations on how they approach the world, solve problems, and rise triumphant.
3. Consider a culture with which you have had little interaction. Write down at least five terms to describe
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As a professional in the modern business community, you need to be aware that the very concept of community is undergoing a fundamental transformation. Throughout the world’s history—until recently— a community was defined by its geographic boundaries. A merchant supplied salt and sugar, and people made what they needed. The products the merchant sold were often produced locally because the cost of transportation was significant. A transcontinental railroad brought telegraph lines, shipping routes, and brought ports together from coast to coast. Shipping that once took months and years was now measured in days. A modern highway system and cheap oil products allowed for that measurement unit to be reduced to days and minutes. Just in time product delivery reduced storage costs, from renting a warehouse at the port to spoilage in transit. As products sold, bar code and RDIF (radio frequency
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Communication, both oral and written, linked communities in ways that we failed to recognize until economic turmoil in one place led to job loss, in a matter of days or minutes, thousands of miles away. A system of trade and the circulation of capital and goods that once flowed relatively seamlessly have been challenged by change, misunderstanding, and conflict. People learn of political, economic, and military turmoil that is instantly translated into multiple market impacts. Integrated markets and global networks bind us together in ways we are just now learning to appreciate, anticipate, and understand. Intercultural and international communication are critical areas of study with readily apparent, real-world consequences.
Agrarian, industrial, and information ages gave way to global business and brought the importance of communication across cultures to the forefront. The Pulitzer Prize–winning journalist Thomas Friedman  calls this new world “flat,” noting how the integration of markets and community had penetrated the daily lives of nearly everyone on the planet, regardless of language or culture. While the increasing ease of telecommunications and travel have transformed the nature of doing business, Friedman argues that “the
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(USD) a day felt the impact of a reduction in trade and fluctuations in commodity prices even though they may not have known any of the details. Rice, for example, became an even more valuable commodity than ever; to the individuals who could not find it, grow it, or earn enough to buy it, the hunger felt was personal and global. International trade took on a new level of importance.