The costs that follow appeared on Omar’s quality cost report: Warranty costs $15,000 Raw-materials i
The costs that follow appeared on Omar’s quality cost report:
Warranty costs $15,000 Raw-materials inspection 10,000 Quality training 31,000 Customer complaints 5,500 Rework of defective units 12,800
The sum of Omar’s appraisal and internal failure costs is: $22,800. None of these. $10,000. $12,800. $68,800.