The controller of a retail company has just had a 1 answer below »

The controller of a retail company has just had a $50,000 request to implement and ABC system quickly turned down. A senior vice president, in rejecting the request, noted. Given a choice, I will always prefer a $50,000 investment in improving things a customer sees or experiences, such as our shelves or our store layout. How does a customer benefit by our spending $50,000 on a supposedly better accounting system? How should the controller respond?