Show transcribed image text A balanced scorecard is divided into four categories: financial, custome

Show transcribed image text A balanced scorecard is divided into four categories: financial, customer. internal processes. and learning and growth Consider the twelve measures of performance that follow. 1. Market share 2. Earnings per share 3. Manufacturing cycle efficiency 4. Machine downtime 5. Number of patents held 6. Employee suggestions 7. Number of repeat sales 8. Levels of inventories held 9. Number of vendors used 10 Cash flow from operations 11. Employee training hours 12. Gross margin Required: A. Can you classify each of the above 12 measures of performance into the four categories? (24 points) B. If one of the strategic goals is to create loyal employees, list three operational measures to gauge the accomplishment of this goal. (6 points)