How did you demonstrate effective business communication in both this capstone course and throughout the business core program?  How will you utilize these business communication skills in your future classes here at SNHU and in the working world after graduation?

Capstone Component 2: Professional Reflection
For the second and final component of your capstone, you will compose a reflection in which you discuss the process and outcomes of this project, as well as
how your coursework culminated in the capstone project. This may include discussions of unforeseen problems or obstacles, and any unexpected surprises. The
reflection should also discuss your identified strengths and problems that you encountered while completing the capstone. Finally, the reflection will examine
how the capstone project will be useful in the job market or in furthering your education.
You should envision this component as a personal reflection on the capstone and your experience in the business core program as a whole. For instance, relative
to the capstone, you could discuss what you did (or intended to do), and then consider what worked well, what challenges you faced, and what you would
change or do differently to make your experience better. In reflecting on your time in the business core program, you might discuss where you started, where
you are, and where you see yourself going. Note that this component is not about evaluating the capstone itself but rather your experience within the capstone
project.
Some of the issues that you could address in this final component of this capstone include the following:
 Overall, what was your capstone experience like?
 Reflect on your experience performing the Capsim simulation.
 Reflect on the significance of the capstone in relation to your own experience at SNHU.
 What connections do you see between your capstone and your academic program?
 How will you apply what you have learned to your future academic and/or professional life?
 How did you demonstrate effective business communication in both this capstone course and throughout the business core program?
 How will you utilize these business communication skills in your future classes here at SNHU and in the working world after graduation?
 Reflect on your experiences with peer-to-peer and peer-to-leader collaboration in this capstone course.
 How has peer-to-peer and peer-to-leader collaboration influenced your performance and decision making in this class?
 Reflect on establishing and maintaining a professional business etiquette in both this capstone course and throughout the business program.
Final Project Rubric
This rubric will be applied to both components as a whole, and no component will be assessed on its own.
The “Possible Indicators of Success” are examples for you and the instructor of the types of concepts to look for to demonstrate proficiency. They are neither
exhaustive nor proscriptive and should be used as guides for illustrating how your capstone embodies the outcome. All outcomes are weighted equally.
Guidelines for Submission: The submitted executive summary should be comprehensive and adhere to best practices for business writing. Be sure that your
writing is concise and appropriate for your target audience. Any quoted, paraphrased, or borrowed information should be cited according to the guidelines in
the Publication Manual of the American Psychological Association (APA).
Instructor Feedback: This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center. For more information,
review these instructions.
OL-421-01: Demonstrate business communication skills and etiquette for constructing personal and professional
reflections in a variety of business environments
Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the capstone demonstrate the student’s ability to reflect on the importance of utilizing proper business
communication skills to be successful in the profession?
Does the capstone demonstrate the student’s ability to reflect on various business skills that support effective
communication?
Does the capstone demonstrate the student’s ability to integrate prior business knowledge into reflections?
Does the capstone demonstrate the student’s ability to demonstrate professional etiquette in written communication
in various business settings?
Does the capstone demonstrate the student’s ability to reflect on the importance of establishing and maintaining
professional etiquette in the business world?
OL-421-02: Analyze strategic problem-solving skills for enhancing business success Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the capstone demonstrate the student’s ability to analyze the strengths of a company for enhancing business
success?
Does the capstone demonstrate the student’s ability to analyze the weaknesses of a company for enhancing strategic
problem-solving and developing an approach to achieving success?
Does the capstone demonstrate the student’s ability to analyze the opportunities of a company for enhancing business
success?
Does the capstone demonstrate the student’s ability to analyze the threats to a company for enhancing strategic
problem-solving and developing an approach to achieving success?
OL-421-03: Analyze the use of quantitative and qualitative tools for informing strategic decision-making Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the capstone demonstrate the student’s ability to analyze qualitative tools, such as the progress of the product
over time, for developing sustainable approaches to success?
Does the capstone demonstrate the student’s ability to analyze qualitative data, such as the analysis of the production
process for developing sustainable approaches to success?
Does the capstone demonstrate the student’s ability to analyze market segmentation strategies for informing strategic
decision-making and developing an approach to achieving success?
Does the capstone demonstrate the student’s ability to analyze financial components for informing strategic decisionmaking
and developing an approach to achieving success?
Does the capstone demonstrate the student’s ability to analyze total quality management (TQM) methods in human
resources?
OL-421-04: Assess ethical, legal, and social challenges for suggesting improvement and enhancement strategies Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the capstone demonstrate the student’s ability to formulate approaches to overcoming ethical challenges of a
company?
Does the capstone demonstrate the student’s ability to formulate approaches to overcoming legal challenges of a
company?
Does the capstone demonstrate the student’s ability to suggest approaches to overcoming social challenges of a
company?
Does the capstone demonstrate the student’s ability to suggest appropriate and feasible improvement plans that
consider various ethical, legal, and social challenges?
OL-421-05: Assess peer-to-peer and peer-to-leader collaboration for improving performance and decision making Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the capstone demonstrate the student’s ability to collaborate with peers for improving performance and
establishing effective decision-making in business environments?
Does the capstone demonstrate the student’s ability to assess how effective collaboration with peers may improve
performance and establish sound decision-making in business environments?
Does the capstone demonstrate the student’s ability to collaborate with leaders for improving performance and
establishing sound decision-making?
Does the capstone demonstrate the student’s ability to assess how collaboration with leaders may improve
performance and decision making in various business environments?
OL-421-06: Analyze global business markets for informing future business expansion choices Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the capstone demonstrate the student’s ability to identify considerations for expanding the company into the
global market?
Does the capstone demonstrate the student’s ability to consider the advantages and disadvantages of expanding
globally?
Does the capstone demonstrate the student’s ability to draw conclusions from a SWOT analysis when considering
expanding into the global market?
OL-421-07: Analyze entrepreneurial and innovative approaches for solving authentic business problems Proficient
100%
Not Proficient
0%
Does the capstone demonstrate the student’s ability to identify a top priority of a company and detail an innovative
approach for effectively solving various problems?
Does the capstone demonstrate the student’s ability to analyze innovative approaches in solving business problems of
a company

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