Explain the steps/elements of the “CSR at the heart of business” (read Achieving high performance

Explain the steps/elements of the “CSR at the heart of business” (read Achieving high performance, http://www.theworkfoundation.com/DownloadPublication/Report/311_Achieving_highperf_CSR.pd, pp. 24-32, and Simple steps to build your CSR strategy, http://www.csr-training.eu/fileadmin/downloads/EN/EN_8/EN_8.pdf). 
1-2 pages (will be checked for plagiarism)