typically associated with bureaucratic control?
quality control department
46. Which of the following elements is
usually associated with bureaucratic control?
standards, little direction, and trust are all characteristics of ______
48. Decentralized control is usually
implemented in all of the following areas except
selection and socialization.
quality control department.
49. It is to assume that decentralized control is .
a. is based on the ideas of Frederick
b. gives managers total responsibility for
achieving quality goals.
c. gives all employees the responsibility
for achieving quality goals.
d. was first successfully implemented in
the United States.
e. all of these.
quality management is most consistent with
a. bureaucratic control.
b. systematic control.
c. decentralized control.
d. feedforward control.
e. centralized control.
52. is a philosophy of
organization-wide commitment to continuous improvement, focusing on teamwork,
customer satisfaction, and lowering costs.
53. With TQM, employees must be trained to
think in terms of and not .
54. A quality circle is a group of volunteer employees.