11. ____________ reflects the various traits and tendencies that describe how people act, with commo

11. ____________ reflects the various traits and tendencies that describe how people act, with commonly studied traits including extraversion, conscientiousness, and agreeableness.

a)         Job satisfaction

b)         Personality

12. The primary outcomes of interest to OB researchers are:

a)         Job performance and organizational commitment

b)         Team processes and team characteristics

13. The effective management of organizational behavior can help a company become more profitable because:

a)         Good people are a valuable resource.

b)         Poorly managed companies will not survive in the long run.

14. _________ describes the statistical relationship between 2 variables and can be positive or negative and range from 0 to + or – 1.

a)         Correlation

b)         Scientific data

15. Which of the following mechanisms captures shared knowledge about the rules, norms, and values that shape employee attitudes and behaviors?

a)         Job performance

b)         Organizational culture

16. Which of the following individual mechanisms captures the energetic forces that drive employees' work efforts?

a)         Motivation

b)         Stress

17. _____ is the view the individual has of himself or herself as a physical, social, and spiritual or moral being.

a)         Self-concept

b)         Cognition

18. Many employees at Harley-Davidson factories have had the company logo tattooed on themselves. This example is an indication of ____.

a)         Low self-esteem

b)         Strong organizational identification

19. Personality testing as a tool for making decisions about hiring, training, and promotion is ____.

a)         Rare

b)         Commonplace

20. A person's needs remain unchanged over his or her lifetime.

a)         True

b)         False

21. Jackson is a line worker for the local clothing manufacturer. Even though he does not possess an official title or a private office, Jackson is more than willing to give his complete dedication to assisting the organization in achieving its mission of producing a quality product. This willingness to pursue an organizational goal is a demonstration of _____________.

            A)motivation

            B)positive reinforcement

            C)goal commitment

            D)goal setting

            

22. Sandy Bennett is employed at Stained Glass, Inc. She has been assigned the task of creating 400 perfect bottles per hour. The maximum every achieved by any employee in the history of the firm was 25. This virtually unachievable goal that she has been assigned has been designed to encourage the employees to “do things differently” rather than in the usual fashion. This is called _________.

            A)stretch targets

            B)intrinsic factors

            C)hygiene factors

            D)none of the above

23. Which of the following is/are suggested for a successful management by objectives program?

            A)Establish a time frame for achievement

            B)Establish performance targets

            C)Prioritize goals

            D)All of the above

24.  Which theory of motivation starts with an assumption that employees are rational?

            A)Goal setting theory

            B)Expectancy theory

            C)Reinforcement theory

            D)Herzberg's Two-Factor theory

25. The desired “performance” of skill acquisition is attributable to ___________.

            A)expectancy theory

            B)reinforcement theory

            C)skill-based pay programs

            D)none of the above

Only ABCD is fine. Thank you.